Health & Wellness
Reputation that compounds into revenue
A med spa had strong service but few reviews. We built an automated review engine tied to appointment completion.
Challenge
Excellent service, but a thin review profile was suppressing local search visibility and new-patient conversion.
Strategy
Automate review requests at the happiest moment — right after a completed appointment — and respond to every review quickly.
System
Reputation ManagementMarketing AutomationCRM
Implementation
Connected the appointment system to trigger review requests, set up response drafts, and monitored all platforms from one inbox.
Outcome
3.2× Google reviews in 90 days and an 18% lift in new-patient conversion.
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